Understand how SAM detects, investigates, and resolves server issues.
What triggers an incident, the incident lifecycle, and severity levels explained.
How to read the investigation timeline, evidence, AI analysis, confidence scores, and similar incidents.
How to review, approve, and reject commands proposed by SAM in Guided mode.
What autopilot can and cannot do, risk levels, safe configuration, and overrides.
How SAM verifies fixes, what happens when verification fails, and how resolution records work.
How SAM learns from resolved incidents, matches similar patterns, and improves over time.
Nginx, Apache, MySQL, disk, CPU, SSL, and service issues that SAM resolves automatically.
Complex multi-server issues, kernel problems, hardware failures, and when to escalate.